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Our work / Anonymized nurse-staffing project

From photographed timesheets to structured agency review.

A nurse-staffing agency collected timesheets as photographs and PDFs. Gosai Digital built a Salesforce Sites workflow that connected time entry to the nurse, facility and scheduled shift, with validation before agency review.

Illustrative reconstruction · synthetic data · not a client screenshot

Actual time to agency review

Silent demonstration with captions. Play the video or open the text summary below.

Text summary / static alternative

Start with nurse, facility and scheduled-shift context. Capture actual time worked in structured fields. Missing information needs correction. Required-field, timecard and rate checks precede agency review. The agency considers the submission; checks do not automatically approve payment.

Setting
Nurse staffing
Built with
Salesforce Sites
Human decision
Agency review
Client
Anonymized

The work behind every timesheet

A document arrived.
The checking still followed.

Agency staff had to interpret incoming documents, establish which nurse, facility and shift they belonged to, and enter the information again. Missing details and errors created follow-up work, limited visibility and sometimes delayed payments. Future changes to a nurse’s availability also needed coordinator attention so coverage plans could be revised.

One submission, with its context intact

Follow an illustrative submission.

The new workflow used Salesforce Sites forms connected to nurse identity, facility and the scheduled shift. Nurses entered the time they actually worked through a structured form. Required-field, timecard and rate checks were part of the path into agency review.

Illustrative reconstruction · synthetic data · not a client screenshot

From a known shift to an agency decision.

Select a step to follow the entry, checks and handoffs, or read the complete sequence below.

01Start with the shift

Link nurse identity, facility and scheduled shift to the entry. The schedule supplies context; it is not proof of the hours actually worked.

Example linked context

Nurse
Example nurse
Facility
Example facility
Scheduled shift
Example scheduled shift

Context stays with the time entry.

02Capture actual time

Nurses enter actual time in a structured form. Missing or inconsistent information needs attention before agency review.

Example time entry · not a live form

Actual start

08:05

Actual finish

Missing

Required-field example: add the actual finish time before review.

Example values only. This illustrates one required-field check, not the project’s full timecard or rate rules.

03Check, then review

Required-field, timecard and rate checks precede agency review. Passing checks does not replace the agency’s decision.

Illustrative review summary

  • Linked context: nurse, facility and scheduled shift
  • Submission: actual time entered
  • Checks: required fields, timecard and rate validation
  • Next owner: agency reviewer

The reviewer considers the structured submission. Exact review actions depend on the agreed workflow. This illustration does not claim automatic payment or payroll approval.

04Follow up on availability

Future unavailability follows a separate coordinator path. A flag prompts coverage review, not an automatic replacement assignment.

Separate future-availability path

  1. A future-unavailability flag is recorded.
  2. A coordinator reviews affected coverage.
  3. The coordinator follows up and revises the coverage plan.

This concerns future coverage. It does not change time already worked or replace timesheet review.

Availability had its own follow-up

Future coverage needs a separate handoff.

A future-unavailability flag surfaced a defined follow-up step for coordinators to revise coverage plans. Time capture described work already performed; availability follow-up helped coordinators address future coverage. Each handoff had a clear purpose.

  1. 01Future unavailability is flagged
  2. 02Coordinator follow-up
  3. 03Coverage-plan review

Illustrative reconstruction · synthetic data · not a client screenshot

Future unavailability to coordinator follow-up

Silent demonstration with captions. Play the video or open the text summary below.

Text summary / static alternative

A future-unavailability flag starts a separate path. The coordinator sees the change, reviews affected coverage and follows up to revise the coverage plan. The flag does not change completed time or automatically assign a replacement.

What changed operationally

From document handling to a structured review path.

The agency moved from unstructured document collection and manual re-entry to context-linked time capture and a structured review path. Coordinators also had a defined way to see future availability changes.

Time input

Before

Photographed and PDF timesheets

After

Actual worked time entered through a structured form

Context

Before

Staff interpreted incoming documents and checked their context

After

The submission was linked to nurse, facility and scheduled-shift context

Checks

Before

Manual checking and follow-up for missing details and errors

After

Required-field, timecard and rate checks were built into the workflow

Review

Before

Document handling and re-entry formed part of the agency’s work

After

Structured information moved into agency review

Future availability

Before

Availability changes needed coordinator attention

After

Unavailability flags surfaced a defined coordinator follow-up

These are qualitative workflow outcomes; measured time savings, error reductions and payment-speed results are not published.

Questions this case can help you ask

Where does a person still need to decide?

When a timesheet arrives, can your team tell which operational record it belongs to? Which details must be checked before review? Where does a person still need to make a decision? Who picks up a future availability change? Those questions are a useful starting point for a focused improvement in your own Salesforce environment.

Start with the workflow

Where does your timesheet handoff break down?

Tell us whether the difficulty is missing context, repeated entry, review visibility or availability follow-up. Please leave worker and client personal information out of the inquiry.